Hello Everyone! First and foremost, we hope that everyone is taking care of themselves during this very difficult time. As you know, everything that is happening is completely new for all of us.
As we have always stated on all our media channels, refunds will be made available to everyone who wishes to get a refund. That being said, we were notified today that PVA will not receive a refund until sometime after April 15. After that time, it will take us some time for us to issue refunds.
We don't want to provide an estimated date and then not meet it but we are hoping to be able to provide refunds sometime in May of 2020.
Dallas ticket buyers will also have the opportunity to simply transfer their ticket for either the Mexico v. Costa Rica semifinal match in June or the Mexico 3rd place or final game for Nations League game. Those options will be provided by April 1, 2020.
We apologize for the delay and understand your frustration. Thank you for being patient. We will all get through this and see each other again very soon at the next Mexico soccer game!